Here is everything you need to know during your horse’s stay at Mid-Rivers Equine Centre from the admitting process, to what happens during your horse’s stay, to heading home.

Before Surgery:

• Before drop off,¬†hospital patient’s will need to complete an Admissions Form. This should be completed prior to drop off.
• All elective surgeries are to be admitted the day before.
• Your veterinarian will follow-up with you after the surgery. ¬†Please make sure we have phone numbers where you can be reached.

During Your Horse’s Stay:

• Please observe hospital visiting hours. If you can’t visit during scheduled hours please let us know at the time of admission.
• Visits are limited to 30 minutes once per day as your horse is recovering.
• Please check in with the Front Office before entering the stable area.
• Due to our concerns for you and your horse’s safety, we must ask that you do not enter the stall before asking permission from a Mid-Rivers Equine Centre employee. Additionally, please do not bring any special treats unless approved by your veterinarian at admissions.

Discharge From The Hospital:

• Horses are discharged Monday through Friday 10 am – 7 pm and on Saturday from 9 am – 12 pm.
• Your veterinarian will provide you with aftercare instructions and arrange for follow-up visits, if necessary.

Payment Terms: The hospital stay and any outstanding balance must be paid before the  horse can be discharged. Payment may be made by cash, check, Visa, Mastercard, American Express, Discover, Care Credit, or PayPal. If you have medical or mortality insurance on your horse, please submit your claim to the insurance company and they will reimburse your directly. It is the responsibility of the agent/trainer admitting the horse to communicate payment terms to the owner.